We, DreamVid Creatives Private Limited (“DreamVid,” “Company,” “we,” “us,” “our”), operate the website https://dreamvid.io (“Website”). Our services include AI-powered tools that enable users to generate reports, summaries, blogs, highlight reels, clips, audiograms, transcripts, subtitles, and more from audio and video content (collectively, “Services”). The Website provides information regarding these Services. Unless otherwise defined in this Privacy Policy, capitalized terms shall have the meaning assigned to them in the Website’s Terms of Use.

We are committed to safeguarding your personal data and respecting your privacy rights. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our Website or use our Services.

1. Acceptance of Privacy Policy

Please read this Privacy Policy carefully. By clicking the consent checkbox and providing your personal data, you agree to the terms outlined here. If you disagree with this Privacy Policy, you may withdraw your consent or refrain from sharing personal data on the Website. You can notify us of your withdrawal by sending an email to create@dreamvid.io.

If you are accessing the Website on behalf of a third party, you confirm that you have the authority to act on their behalf. If not, you must not provide third-party personal data or use the Website on their behalf.

2. Personal Data Collection

“Personal Data” refers to any information that can identify you, including but not limited to your full name, email address, mobile number, company name, IP address, browser type, operating system, and device identifiers. Personal data is collected when you interact with the Website or Services, such as signing up for newsletters, creating an account, or contacting us for inquiries.

We may collect data from third-party services, such as Google OAuth, to enhance the functionality of our platform. However, this data is used exclusively for improving user experience and is not shared for advertising, profiling, or reselling purposes.

3. Cookies and Tracking Technologies

We utilize cookies, beacons, tags, and scripts to track user behavior and improve our Services. You can disable cookies through your browser settings. For more details, refer to our Cookie Policy.

4. Data Accuracy

You are responsible for the accuracy of the personal data you provide. If you are providing data on behalf of someone else, ensure you have obtained their consent. We are not liable for verifying such third-party consent.

5. Use of Personal Data

We may use your personal data for purposes including but not limited to:

• Responding to inquiries and providing customer support

• Improving user experience on the Website

• Managing internal records and maintaining our Website

• Complying with legal obligations

• Connecting third-party services (such as Zoom) to facilitate call recording or annotation

• Marketing and advertising purposes (with your consent)

• Facilitating transactions and processing anonymized, aggregated data for improving Services

6. Audio and Video Data Collection

If you use our Services to record audio or video calls, we may collect data related to the recordings, such as timestamps, participants, and content shared. By using these Services, you acknowledge and consent to the collection and analysis of these interactions. Ensure you have permission from all participants before sharing their information with us.

7. Sharing and Disclosure of Personal Data

We do not sell your personal data. However, we may share it under the following circumstances:

• Affiliates and Partners: For improving services or responding to queries

• Service Providers: For website operation and service provision, under confidentiality agreements

• Mergers and Acquisitions: If DreamVid merges with or is acquired by another company

• Legal Obligations: To comply with legal requirements or court orders

• Third-Party App Integrations: To facilitate integration with services like Zoom, where necessary

8. Data Retention

We will retain your personal data for as long as necessary to fulfill the purpose for which it was collected. Once no longer needed, data will be deleted or anonymized. However, we may retain certain information to comply with legal obligations or resolve disputes.

9. Security Measures

We implement industry-standard security protocols, including:

• Encryption: Data is encrypted both during transmission and at rest

• Access Controls: Role-based access and multi-factor authentication are enforced

• Data Retention Practices: Data is only retained as long as necessary and securely deleted thereafter

10. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request rectification or modification of your personal data

• Request deletion of your personal data

• Restrict or object to the processing of your personal data

• Withdraw consent for data processing at any time

For any requests or queries regarding your personal data, please contact create@dreamvid.io.

11. Communication Preferences and Opt-Out

You may receive updates, newsletters, or promotional emails from us. If you wish to opt out of these communications, follow the unsubscribe instructions in the emails or email us at create@dreamvid.io.

12. Links to External Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. Please review the respective privacy policies when visiting external websites.

13. Children's Privacy

Our Website is not intended for use by children under the age of 16. We do not knowingly collect data from children. If you believe we have collected personal data from a child, please contact us at create@dreamvid.io and we will take appropriate action to remove the information.

14. Governing Law and Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of California, USA. Any disputes arising from this policy will be subject to the jurisdiction of the courts in San Francisco, California.

15. Updates to this Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the updated date at the top will reflect the most recent revision. If the changes materially affect your rights, we will notify you via email or through the Website.

16. Contact Us

If you have any questions, concerns, or wish to withdraw consent regarding this Privacy Policy, please contact our data protection officer at create@dreamvid.io.